Mount Rainier at dusk

Insights

Ideas
worth stealing.

Notes on the revenue conversation stack, what AI should do with your calls, and what Seattle revenue leaders are learning.

Based in Issaquah, WA

Zoom Up Partner · Pavilion Seattle member

01 / ARTICLES

Point of view.

COMING SOON · FIRST TO BE WRITTEN

You’re paying five vendors to record the same call.

A field guide to the GTM conversation stack: what each tool does, where they overlap, and how to read your renewal calendar as a savings plan.

ARTICLE

Your conversation-intelligence rollout stalled at 20%. Here’s where the other 80% went.

Why most CI deployments stop at recording, and the three things (follow-ups, handoffs, manager rhythm) that get the rest of the value.

ARTICLE

What sales promised: give customer success the call, not the CRM note.

How an AI-built handoff brief, in the customer’s own words, changes the first 90 days of an account.

02 / FROM THE ROUNDTABLE

What the room learned.

After each Seattle Revenue Leaders Roundtable, I’ll post a short, anonymized summary here. The first one follows the November session.

Get the write-ups ↗

03 / PODCAST

PODCAST · THE VALUE FACTORY

Turning sales conversations into a system of record.

Nick joins The Value Factory to talk about turning sales conversations into a system of record, and what a Zoom partner sees inside real revenue teams.

Listen on YouTube ↗

ALSO, AROUND THE TABLE

Compare notes with
Seattle revenue leaders.

Small rooms, sales leaders only, no pitch. Join the list and I’ll follow up personally with a roundtable seat or a coffee.