Diagnostics
Sixty minutes. A specific answer.
Free.
Each diagnostic is a working session on your real data, not a demo. You keep the findings whether or not we work together.
Based in Issaquah, WA
Zoom Up Partner · Pavilion Seattle member
01 / FOR LEADERS WHO SUSPECT THEY’RE OVERPAYING
Stack Audit
Find out what you pay to record the same call five times.
What we do
I inventory every tool that touches a customer conversation (conversation intelligence, dialers, phone, AI note-takers, schedulers, meetings), with seat counts and renewal dates. Then I price the consolidated version on Zoom.
Bring
Your tool list, rough seat counts, and renewal dates. Invoices help but aren’t required.
YOU LEAVE WITH
A one-page stack map, a renewal calendar, and a side-by-side cost comparison.
02 / FOR LEADERS WITH FIVE OR MORE RECENT LOSSES
Closed-Lost Review
See what the forecast missed, in the buyer’s own words.
What we do
Pick five or more recent closed-lost deals that have recordings in any tool. We compare what the CRM said, what the calls said, and where the two diverged.
Bring
Access to the deals and their recordings (Gong, Chorus, Zoom, or other).
YOU LEAVE WITH
A specific list of forecast blind spots, and the call moments that predicted each loss.
03 / FOR TEAMS THAT BOUGHT CONVERSATION INTELLIGENCE AND STALLED
Adoption Diagnostic
Find out who’s actually using what you already pay for.
What we do
We look at your usage data in Gong, Chorus, or Zoom Revenue Accelerator: who records, who reviews, which features sit idle, and where manager coaching stopped.
Bring
Admin access or a usage export.
YOU LEAVE WITH
The adoption gaps that cost you deals, and a 30-day fix list.
04 / HOW IT WORKS
How a diagnostic runs.
The diagnostics are free. Implementation work afterward is paid. How I get paid is explained in the Stack Consolidation FAQ ↗
Tell me which one you want (form below or at the roundtable).
I send a short prep list. Most take 15 minutes to pull together.
We meet for 60 minutes, in person in the Seattle area or on Zoom.
You get a written summary within a week.
05 / NEXT STEP
Here’s what happens next.
You tell me what you’re interested in. I reply personally with a roundtable seat, a coffee somewhere between Seattle and the Eastside, or a Zoom. That’s it.
Which one would help most?
No sales sequence. I read every one of these and reply myself, usually within a few business days.
Thanks, there. You’re on the list.
I’ll reach out personally within a few business days with a roundtable seat, a coffee, or a Zoom, whichever you checked. If something’s urgent, email me at nick@tahoma.tech.
— Nick
Send me a DM on LinkedIn.