Law Firms. Cut comms and AI spend, run cleaner intake. Tahoma Tech.

Replace four vendors with one Zoom stack. Cut your firm's comms and AI bill in half.

Law firms are paying for phone, transcription, AI assistants, and scheduling separately. The tools don't talk to each other. The bill keeps creeping. We consolidate the whole stack into Zoom Workplace, Zoom Phone, and AI Companion, and we run the implementation end to end.

See the case study

Most firms run on a vendor stack that isn't a stack.

Most firms buy phone service from one vendor, a meetings tool from a second, a transcription tool from a third, an AI assistant from a fourth, and a scheduler from a first. Each one was a reasonable purchase the week it landed. Nobody re-evaluates the whole solution for where the business is today and headed towards in the future.

The cost shows up two ways. The bill grows because every vendor has its own price escalator. The hours grow because intake notes live in one tool, call recordings in another, and AI summaries in a third. When a partner needs to reconstruct what was said and when, somebody pays in billable time. Across a 12-attorney firm, that is real money.

Partner time keeps draining into admin work because nothing connects. Intake leaks because every handoff between tools is a new place for a name to disappear. There is a simpler version. One contract. One admin surface. One trail of evidence.

What changes after consolidation.

58%

REDUCTION IN MONTHLY COMMS AND AI SPEND

4 TO 1

VENDOR CONSOLIDATION (PHONE, MEETINGS, AI, ONE CONTRACT)

6 TO 8 WK

TYPICAL IMPLEMENTATION (PHASED, NO LOST INTAKE DAYS)

100%

INDIVIDUAL LICENSED ACCOUNTS (NO SHARED CREDENTIALS)

Verified outcomes from Polaris Injury Law (Bothell, WA). Your numbers will vary by firm size and starting stack.

Polaris Injury Law: four vendors to one. 58% lower bill.

THE CHALLENGE

Polaris Injury Law is an eight-attorney personal injury firm in Bothell, Washington, with expanding operations in Portland, Oregon. They came to us with five separate tools handling phones, transcription, AI summarization, scheduling, and video meetings. Each tool was reasonable on its own. Together they were a tax. The bill kept growing. Renewal calendars never lined up. Staff shared credentials. There was no single place to audit the spend.

WHAT WE DID

We modeled what the firm's workflow would look like on Zoom Workplace, Zoom Phone, and AI Companion. We pulled the existing contracts, mapped the renewal calendar, and ran the migration in phases so the firm never lost a phone day. AI Companion replaced Fireflies and multiple ChatGPT seats. Zoom Phone replaced Intermedia, with intelligent call routing, voicemail-to-email, and mobile-first reliability. Every team member moved from shared credentials to an individually licensed Zoom account.

THE RESULT

58% reduction in monthly comms and AI spend. Same workflow, fewer logins, lower bill. The office manager now runs the entire communication and AI stack from one Zoom admin console. The quieter result: intake calls and case discussions are a searchable record the firm actually owns, not data scattered across four vendors.

Read the full Polaris story →

What the law firm stack audit covers.

Three ways in, depending on what's keeping you up. Each is 60 minutes on Zoom. Free, because Zoom pays us, not you.

60 MIN

Stack audit

We pull together your current spend on phone, transcription, AI assistants, and scheduling. We model a Zoom replacement and deliver a one-page comparison with proposed implementation timeline you can hand to your managing partner the next morning. Works for personal injury, family law, estate, and small business firms.

60 MIN

Intake workflow review

We walk your intake process end to end. Where calls land, who picks up after hours, how the file gets created, where the data lives. We map the leaks and propose a phone, recording, and AI Companion configuration that closes them without disrupting the team that does the work today. Works for any firm with inbound intake.

60 MIN

AI Companion fit check

We show you what AI Companion replaces (Fireflies, Otter, multiple ChatGPT seats), what it does not, and how to configure it for the recordings legal teams actually generate (intake calls, client meetings, internal strategy). You leave with a per-seat cost comparison and a deployment plan. Works for personal injury, family law, estate planning, and business and transactional firms.

Built for small to mid-size firms running on the wrong stack.

If your firm has 4 to 30 attorneys, an intake function that handles inbound calls, and a stack that grew one vendor at a time without ever being rationalized, this is the page for you. We work across practice areas (including litigation on both the plaintiff and defense side, and boutiques that are too small to have a dedicated IT lead). The math on consolidation is the same whether your firm files complaints, drafts wills, or papers M&A deals.

PERSONAL INJURY

FAMILY LAW

ESTATE PLANNING

BUSINESS AND TRANSACTIONAL

Why work with a Zoom partner, and why now.

Most Zoom partners can quote licenses. A small number have walked a law firm through a phone migration without disrupting intake. We have. We know which Zoom Phone configurations work for high-volume intake teams, which AI Companion settings to enable for legal note-taking, and how to phase the cutover so the firm does not lose a billable day. We are also the people who pick up the phone if something breaks at 4:30 on a Friday.

The vendor consolidation case is louder this year than it was last year. Phone, transcription, AI assistants, and scheduling vendors have all raised prices in 2025. Zoom shipped AI Companion as part of Workplace at no additional charge for most plans. The math that did not pencil 18 months ago pencils today. Firms that consolidate now lock in a year of savings before the renewal cycles catch up.

Tahoma Tech is paid by Zoom, not by you. The audit is genuinely free, and our incentives line up with you actually expanding your Zoom footprint successfully, not with us billing more hours. Zoom Up Partner Program Silver Reseller for 2025. Seven Zoom certifications including ZTSA ZRA, ZSA ZRA, and ZSA Custom AI. Issaquah, Washington.

Replace four vendors with one Zoom stack. Cut your firm's comms and AI bill in half.

Most firms run on a vendor stack that isn't a stack.

What changes after consolidation.

Polaris Injury Law: four vendors to one. 58% lower bill.

What the law firm stack audit covers.

Stack audit

Intake workflow review

AI Companion fit check

Built for small to mid-size firms running on the wrong stack.

Why work with a Zoom partner, and why now.

Run your firm on one Zoom stack.